Aloha and Welcome to Green Hands of Aloha!

Thanks to YOU, Our Customers!
Green Hands of Aloha is
Hawaii's Number One Hydroponic Greenhouse Growroom Equipment and Organic Garden Growshop!

Serving the Hawaiian Islands Since 2009! We Also Ship to the US Mainland [Contact Us to Arrange International Shipping]

Green Hands of Aloha
1713 Mary St
Honolulu, HI  96819
USA   (map)
 
Phone:  808-847-4263
Fax:  808-847-4264
We are Monday to Saturday
from 10:00 am to 7:00 pm.
  *** Website Prices May Not Reflect In-Store Prices ***
Aloha!

Shipping & Returns


Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email returns@greenhandsofaloha.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:

Green Hands of Aloha
1713 Mary St
Honolulu, HI  96819
USA

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These include nutrients, soil amendments, and pH adjustments.

Merchandise that has been used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

You have 30 days to exchange items for store credit.


Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

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Contact Us!
Green Hands of Aloha

Green Hands of Aloha

1713 Mary Street
Honolulu, HI
96819-3104

Please talk to Tom or Carlos for any customer service needs.

Phone:
808-847-4263
Fax:
808-847-4264

We are open Monday to Saturday from 10:00 am to 7:00 pm.

Map - Green Hands of Aloha
Map - Green Hands of Aloha

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Online Payments

Green Hands of Aloha - We Accept Visa, MasterCard and American Express!